Data Safety
Last updated: June 18, 2026
1. Data Categories Processed
- Identity and account data (name, email, mobile).
- Loan and simulation data entered by the user.
- Basic diagnostics and app usage signals.
2. Data Protection Controls
- Encryption in transit for API communications.
- Role-based access controls for internal systems.
- Audit logging and monitoring for suspicious activity.
- Regular dependency updates and security patching.
3. Data Minimization
We collect only information required for account operation, core loan features, support, and legal compliance.
4. Third-Party Services
Infrastructure and analytics providers may process limited data on our behalf under contractual obligations and security commitments.
5. Data Retention and Deletion
Data retention follows operational and legal requirements. Deletion can be requested as described in our Data Deletion page.
6. Incident Response
We maintain processes for investigating and addressing security events, including containment, remediation, and required notifications.
7. Contact
Security contact: reach@credgy.com